Shipping policy
At The Fowl Depot, we work with a network of trusted suppliers to deliver high-quality hunting gear, decoys, and apparel directly to your door.
Processing Times
- Orders are processed within 1–3 business days
- Orders placed on weekends or holidays will be processed the next business day
Shipping Times
- Standard shipping: 5–10 business days
- Some items (due to supplier location or demand) may take 7–15 business days
Shipping Rates
- Shipping rates are calculated at checkout based on weight, size, and destination
- Free shipping promotions may apply on select products or order totals
Order Tracking
- Tracking information will be provided via email once your order ships
Split Shipments
- Because we use multiple suppliers, your order may arrive in separate packages
Returns & Exchanges Policy
We stand behind our products, but due to the nature of dropshipping and fulfillment logistics, we have specific return guidelines.
Return Window
- Returns are accepted within 14 days of delivery
Eligibility Requirements
To qualify for a return:
- Item must be unused, unwashed, and in original packaging
- Must include all original tags and components
- Proof of purchase is required
Return Fees & Restocking
Due to the costs associated with reverse logistics, inspection, and supplier restocking, the following fees apply:
- Customer is responsible for return shipping costs
- A restocking fee of 15–25% will be deducted from the refund amount
This aligns with standard ecommerce and wholesale practices, where restocking fees commonly fall in the 15–25% range to offset handling and inventory loss .
Additionally, returns typically cost businesses $10–$65 per item to process, which is why fees are necessary in many ecommerce and dropshipping operations .
Non-Returnable Items
The following items are not eligible for return:
- Used or damaged items (not due to shipping issues)
- Clearance or final sale items
- Custom or made-to-order products
Damaged or Incorrect Orders
If your order arrives damaged or incorrect:
- Contact us within 48 hours of delivery
- Provide photos of the item and packaging
- We will replace or refund the item at no additional cost
No restocking fees will be charged for defective or incorrect items.
Refunds
- Refunds are issued to the original payment method
- Please allow 5–10 business days after processing for funds to appear
- Original shipping charges are non-refundable
Order Cancellations
- Orders may be canceled within 24 hours of purchase
- After this window, orders may already be in processing and cannot be canceled
Important Notes on Dropshipping Orders
Because we operate on a dropshipping model:
- Some returns may need to be sent to different supplier locations
- Return instructions will be provided after approval
- Delays may occur during peak hunting seasons
Dropshipping stores typically experience 10–30% return rates depending on product category, which is why structured return policies are essential .
Contact Us
For all shipping and return inquiries:
📧 Email: support@thefowldepot.com
🌐 Website: www.thefowldepot.com